This issue has been fully resolved and no further issues with SAML logins have been detected.
Posted Jan 04, 2021 - 13:25 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 04, 2021 - 12:17 EST
Update
We are continuing to investigate this issue.
Posted Jan 04, 2021 - 11:10 EST
Investigating
Omnilert is currently investigating intermittent issues with subscriber logins via Shibboleth/SAML.
Impact on Services: Subscribers who use single sign-on via SAML may not be able to log into the subscriber portal. Administrator logins are not impacted.
Posted Jan 04, 2021 - 10:21 EST
This incident affected: Single Sign-On Services (Shibboleth).