Carrier SMS Lookup Issue

Incident Report for OMNILERT

Resolved

Omnilert has been informed of intermittent issues that impacted SMS number carrier lookups, causing "Carrier could not be resolved by CNS" errors for SMS (text messages) overnight.

The issue has since been corrected by our downstream aggregator partners. This intermittent issue impacted most major US carriers.

Impact on Service: SMS latency and/or intermittent carrier lookup failures in the early hours of 2/13/2020

Start Date Time: 02/13/2020 ~04:00 AM ET
End Date Time: 02/13/2020 ~07:00 AM ET
Posted Feb 13, 2020 - 07:00 EST