Shibboleth SAML login issue

Incident Report for OMNILERT

Resolved

This incident has been resolved.

Posted Feb 25, 2020 - 11:55 EST

Monitoring

All Shibboleth/ SAML Login issues have been corrected overnight and we are monitoring for any further issues.

Posted Feb 25, 2020 - 09:42 EST

Update

Omnilert Engineers have restored access for all non-InCommon Federated Shibboleth logins. (Azure, ADFS, OneLogin, Okta, etc.)

Engineers are still working to resolve login issues for connections though the inCommon Federated login process.

Posted Feb 24, 2020 - 21:16 EST

Investigating

We are currently investigating an issue with SAML/Shibboleth subscriber login processing.

Impact on Services: Intermittent Shibboleth Exception Error when trying to log into the Subscriber Portal via SAML/Shibboleth

Posted Feb 24, 2020 - 15:59 EST

This incident affected: Single Sign-On Services (Shibboleth).