OMNILERT
All Systems Operational

About This Site

The OMNILERT critical communications network is designed for maximum uptime. On this page, you will see the current network status and details on any issues we are experiencing, information about the progress in restoring services, and ultimately the cause of any interruption of service. We also display any scheduled maintenance here so be sure to signup for updates.

Web Portals Operational
Administrator Portal   Operational
Subscriber Portal   Operational
Delivery End-Points Operational
CAP   Operational
Desktop Alert Services   Operational
Email   Operational
Facebook   Operational
Hotline   Operational
RSS   Operational
SMS   Operational
Third Party Access   Operational
TTY   Operational
Twitter   Operational
Voice   Operational
Web Widgets   Operational
Inbound Triggers Operational
SMTP   Operational
SNPP   Operational
Single Sign-On Services Operational
LDAP   Operational
Shibboleth   Operational
Third Party Services   Operational
SmartCode   Operational
Omniengine API   Operational
FTP Upload Process   Operational
Operational
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Past Incidents
Sep 21, 2017

No incidents reported today.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017
Resolved - Kindly note that Sprint's engineers resolved this incident. SMS Messages are being processed as expected by the carrier.

Incident end time: 09/15/2017 10:00 AM ET
Sep 15, 11:39 EDT
Identified - Omnilert has been informed that Sprint PCS is experiencing issues with SMS delivery in their network. Carrier engineers are working to resolve the issue for their customers.

Impact on Service: SMS recipients on the Sprint network may experience delayed/dropped SMS. (***NOTE: Other carriers are not impacted.***)

Incident start time: 09/15/2017 @ approx 07:50 AM ET

We will update this thread if/when more information becomes available or the carrier resolves the issue on their end.
Sep 15, 11:38 EDT
Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017
Resolved - This issue has been resolved by our downstream partners. Omnilert has tested and confirmed that voice calls are now processing normally without delay.
Sep 11, 00:50 EDT
Investigating - Omnilert engineers are investigating an issue delivering voice calls. Delivery of voice calls is currently affected by intermittent connectivity issues to our downstream partners.

Impact on Services: Delivery of voice calls may be delayed or dropped. (Other delivery channels are unaffected.)

Omnilert engineers are actively working with voice messaging partners to correct the issue. We will update this site when more information becomes available.
Sep 10, 23:21 EDT
Sep 9, 2017

No incidents reported.

Sep 8, 2017

No incidents reported.

Sep 7, 2017
Completed - The scheduled maintenance has been completed.
Sep 7, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 02:00 EDT
Scheduled - Omnilert has been informed that the carrier US Cellular will be performing a planned maintenance on their infrastructure as per the below schedule. This maintenance will impact the delivery of SMS to recipients on the carrier network for "US Cellular" only. (Other mobile carriers are not affected.)

Affected Service(s): SMS Messaging

Market: US

Expected Impact: The carrier has advised that there will be a total loss of SMS traffic to US Cellular during 15 minutes at any time during the maintenance window.

Estimated Duration: 3 Hours (between 2 AM and 5 AM ET)
Sep 6, 11:34 EDT