OMNILERT
Monitoring - As no impact on delivery has been seen, we are setting this status to "Monitoring".
Aug 10, 09:18 EDT
Update - T-Mobile issue is still ongoing. Their engineers are actively working to resolve this issue as soon as possible.
Aug 10, 09:16 EDT
Identified - Omnilert has been informed that T-Mobile is currently experiencing connectivity issues with one of their two endpoints. Currently, SMS traffic to T-Mobile is working as expected and no delays have been observed. T-Mobile engineers are actively working towards a resolution.

Affected Service(s): SMS Messaging

Market: US

Expected Impact: Message delays may be experienced for T-Mobile customers

Start Date/Time: 08/09/2018 08:00 AM ET

End Date/Time: Ongoing
Aug 9, 09:14 EDT

About This Site

The OMNILERT critical communications network is designed for maximum uptime. On this page, you will see the current network status and details on any issues we are experiencing, information about the progress in restoring services, and ultimately the cause of any interruption of service. We also display any scheduled maintenance here so be sure to signup for updates.

Web Portals Operational
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Subscriber Portal   Operational
Delivery End-Points Operational
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Email   Operational
Facebook   Operational
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SMS   Operational
Third Party Access   Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
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Past Incidents
Aug 20, 2018

No incidents reported today.

Aug 19, 2018

No incidents reported.

Aug 18, 2018

No incidents reported.

Aug 17, 2018

No incidents reported.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018
Completed - The scheduled maintenance has been completed.
Aug 10, 02:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 00:01 EDT
Scheduled - Please be advised that carrier gateways will be performing a planned infrastructure maintenance as per the below schedule.

Affected service(s): SMS Messaging (text messaging)

Market: US

Expected Impact: A service disruption for SMS (text messages) of up to 5 minutes is necessary while improvements are implemented.

Start Date/Time: 08/10/2018 00:00 AM ET
End Date/Time: 08/10/2018 02:00 AM ET
Aug 7, 08:07 EDT
Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018
Resolved - The Status of the AT&T SMS incident remains unchanged. AT&T continues work on the impacted site.

Currently, all SMS traffic to AT&T is being pointed to the operational site. Omnilert continues to have stable SMS connectivity with AT&T and is operating at full capacity to the carrier.

As this no longer impacts services, we're closing this Omnilert incident report at this time. If any future update becomes available from the carrier, it will be appended to this report at that time.
Aug 6, 08:51 EDT
Update - AT&T has not provided an official "All Clear" for this long-running incident.

However, SMS connectivity to the one operational site remains stable and is operating at full capacity at the present time.
Aug 3, 12:43 EDT
Update - AT&T continues work on the impacted site. Currently, all SMS traffic to AT&T is being pointed to the operational site. Omnilert continues to have stable SMS connectivity with AT&T and is operating at full capacity to the carrier.

(We will keep this incident open to update it with any relevant details that may become available or AT&T declares this incident as "resolved". )
Aug 1, 15:51 EDT
Update - AT&T have restored one of their sites and we are seeing improved success rates and latency. AT&T continues to work on restoring services completely for their subscribers.

(We will update this long-running carrier incident if/when any new information is provided or until officially resolved by the carrier.)
Aug 1, 13:12 EDT
Monitoring - AT&T have restored one of their sites and we are seeing improved success rates and latency. AT&T continues to work on restoring services completely.
Jul 30, 09:50 EDT
Update - AT&T have restored one of their sites and we are seeing improved success rates and latency. AT&T continues to work on restoring services completely.
Jul 28, 09:31 EDT
Update - AT&T continues to work on the issue and the carrier has not provided an ETA for resolution. At this time we continue to see a mix of message latency and message failures to AT&T recipients.
Jul 27, 14:36 EDT
Update - As of this morning, AT&T's issue is still ongoing. Their engineers are actively working to resolve the issue.

Impact on service: Intermittent delays and/or dropped SMS for AT&T subscribers.

We will continue to update this thread as more information becomes available.
Jul 27, 09:48 EDT
Update - AT&T's network issue is still ongoing. Their engineers are actively working to resolve the issue as soon as possible.

Impact on Service: Delayed or dropped SMS (text messages) for AT&T recipients.
Jul 26, 23:39 EDT
Update - AT&T issue is still ongoing. Their engineers are actively working to resolve the issue as soon as possible.

Intermittent delivery issues for AT&T subscribers can be expected as AT&T works to resolve the issue.
Jul 26, 15:26 EDT
Update - Omnilert was notified that AT&T systems are facing a partial outage of SMS Mobile Originated SMS traffic. AT&T engineers are actively working towards a resolution.

Impact on Service: Texts sent back to Omnilert's shortcodes (e.g. replies and/or keywords) by AT&T customers may be delayed or not reach Omnilert.
Jul 26, 13:46 EDT
Identified - Omnilert has been informed that AT&T is experiencing an ongoing issue impacting the delivery of SMS related to a maintenance rollback within the AT&T network.

AT&T Engineers are working to resolve this issue as quickly as possible.

Impact on Service: Latency for SMS sent to AT&T recipients. (Other carriers are not impacted)
Jul 26, 13:28 EDT